FAQs
WHICH CUSTOMERS DOES THIS WEBSITE AIM FOR?
She Wears Sugar website is created for our international customers.
For our Indonesian customers, we will have our staff help you on our official Shopee page. Please leave us a direct message on our
Shopee: She Wears Sugar
WHICH PAYMENT METHOD AND WHICH CURRENCY DO I USE?
Everything is priced in IDR and can be converted to your preferred currency.
For now, Bupbes only accept the payment through Credit Card and WISE.
TAXES & CUSTOMS FEES?
You may be charged for import duties by your local customs authority when your package arrives into your country.
The rates vary depending on the value of the goods, what they are made of and where they are made (All countries have different rules regarding this so we are unable to tell you exactly what duties you may be required to pay as this is determined on import by local customs officials).
You will not always be required to pay for it, but it is important that you make yourself aware of the duties that apply in your country in case you are charged to avoid any surprises.
Note: If you decide not to pay the customs fees or import duties and
choose to reject the package, you will not be refunded for your
order.
WHAT IF I NEED TO CHANGE OR CANCEL MY ORDER?
Unfortunately, we are unable to edit or cancel an order once it is placed. We are not responsible for incorrect shipping addresses, or items lost or damaged during shipping. Please be sure to review your order carefully before placing it.